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Privacy Policy

Last updated: January 1, 2025

Information We Collect

When you use ShipNow, we may collect the following information:

  • Account information (email, name) when you register
  • Payment information for subscription billing
  • Usage data and analytics to improve our service
  • Technical information such as IP address and browser type
  • Data you input or upload to our service

How We Use Your Information

We use the collected information to:

  • Provide and maintain our service
  • Process payments and manage subscriptions
  • Send important service notifications
  • Improve our service quality and user experience
  • Provide customer support
  • Comply with legal obligations

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who help us operate our business
  • Payment processors for billing purposes
  • Legal authorities when required by law

Data Storage and Security

We store your data securely using industry-standard encryption and security measures. Your data is stored on secure servers and we regularly review and update our security practices.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

Third-Party Services

Our service may integrate with third-party services such as:

  • Payment processors (Stripe)
  • Authentication providers (Google)
  • Analytics services
  • Cloud hosting providers

These services have their own privacy policies governing their use of your information.

Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Object to data processing
  • Withdraw consent

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]